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#CAPITAL ONE SIGN IN FOR PAYMENT VERIFICATION#

In the event you think a transfer or withdrawal shown on your statement is incorrect, or if you believe an unauthorized transfer or withdrawal has taken place-including those made through your ATM/debit card, code, or other means-contact us immediately.Please review your statements and verify that all the transactions shown were authorized by you. If you don't receive your statements by mail, we make an electronic version available in Online Banking. Capital One sends monthly statements to your address on record unless you elect to go paperless.Protections Provided for Electronic Funds Transfers Online Banking Bill Payment: Online payments include payments made from a Capital One account (including scheduled payments via our online bill pay service), any payment to certain Capital One accounts and payments in the form of funds transfers to eligible loan or line of credit accounts.Capital One sets limitations on daily and monthly transactions for your protection.

When you enroll, you will be provided terms and conditions that apply to electronic transfers using our online banking services.

Online Banking External Funds Transfer: You may enroll in online banking to perform electronic transfers to external accounts.

Electronic check conversion: You may authorize a merchant or other payee to make a one-time electronic payment from your checking account using information from your check to: pay for purchases, or pay bills.

Please notify Capital One prior to international travel or purchases to prevent inquiries based upon your activity or blocked transactions. To protect your account, transactions occurring in countries where fraud is elevated may be denied. The fraud monitoring process is designed to identify and investigate transactions that fall outside of your normal usage patterns.

International Transactions: Capital One employs fraud monitoring to help detect and protect against ATM/debit card fraud.

Please make your PIN memorable to you and do not share it with other parties.

ATM/debit card transactions: You may use ATM/debit cards to withdraw cash, make transfers between your Capital One accounts, deposit funds, complete point-of-sale transactions, make account inquiries, and for other banking activities.

When using these services, we ask that you monitor your account and alert us of any unauthorized transactions. Such services include, ATM/debit cards, electronic check conversion, phone transfers, online bill payment and online banking external funds transfer. We’ll never ask you over the phone to provide your online banking password.Ĭapital One offers various ways to move money electronically for the purpose of paying bills, making purchases and managing your accounts.If you ever suspect the party contacting you is not Capital One, please tell the caller that you would prefer to contact Capital One directly and call back using the contact numbers on our site or on the back of your card.We may contact you via text to confirm an attempted charge (to prevent fraud), but we will never ask you to confirm or verify your personal information in an unsolicited text message.

Fraud agents will require verification of your identity prior to discussing your account. If you’re ever in doubt about a communication instance, forward any suspicious emails to Our Fraud department may contact you if we detect unexpected activity on your account. We may contact you by email with offers or to provide account information.Our agents will not ask you over the phone to provide your online banking password.Our agents, whether over the phone or in our branches and cafes, may ask you to verify information we have on file or ask other questions to confirm your identity.When you initiate contact with Capital One, we’ll verify your identity before sharing account information or performing transactions on your behalf.Here's what to expect when you contact us or we contact you. Our communication practices can help you keep your sensitive information secure.

#CAPITAL ONE SIGN IN FOR PAYMENT VERIFICATION#